Serve your customers
beyond limitations
Maximise your brand’s growth through omni-channel delivery of stellar customer experiences.
Solutions to optimize &
grow your business
Touchbase examines your customer experience journey and works with you to simplify these customer interactions. The best technical operation with guaranteed customer satisfaction. Engage with your audience in a new dynamic way. Maximize your output and your reach.
Optimize and automate. The two building blocks for a more efficient, resilient and happy operation. Easily monitor, scale, optimize and grow your operation without worrying about your back-office.
Available, scalable and
cost-effective
By effectively and efficiently managing customer queries and associated costs through utilizing lower cost channels and cross-channel information to “learn” and address common issues.
Touchbase lets you realize top-line impact by creating more meaningful, personalized and natural customer experiences, more value is offered to the customer, ultimately leading to increased loyalty and revenues.
Available, scalable and
cost-effective
By effectively and efficiently managing customer queries and associated costs through utilizing lower cost channels and cross-channel information to “learn” and address common issues.
Touchbase lets you realize top-line impact by creating more meaningful, personalized and natural customer experiences, more value is offered to the customer, ultimately leading to increased loyalty and revenues.
Touchbase provides a better way for food brands to unlock the potential of great customer experience
Outsourcing
Relationship
Cross-Selling
Analysis
Optimization
Management
Optimization
Framework
Omni-channel Community Moderation
Management
And Integration
Revenue
Management Optimization
Cloud Kitchen Tech Stack Consultancy
Data-driven Menu Development
Outsourcing
Relationship
Cross-Selling
Analysis
Community Management
Data-driven Menu Development
Our Clients
Leverage omni-channel
feedback from every
customer touchpoint
Touchbase takes you beyond solicited feedback gathered using traditional survey methods to create a complete and accurate view of your customer experience.
- Create strategies for success based on input from 100% of customer interactions, rather than just a sampling
- Reveal the unexpected with customer insights gathered directly from unsolicited feedback
How we make it possible
Your customers expect results, a system that will help them with an efficient experience and a rapid
response to their needs. Touchbase is an innovative customer experience provider.
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